FAQs

Delivery & Postage/Shipping

Do I qualify for free delivery?

We offer free delivery for:

Orders $50 and over which have a delivery address 0-30km from Melbourneโ€™s CBD.

Orders $100 and over which have a delivery address 30-50kmย from Melbourneโ€™s CBD.ย 

These options will become available at checkout

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How much is postage?

Australia Post Calculated Postage/Shipping (0-500g): $8.95 + Packaging & Handling Fee

Australia Post Calculated Postage/Shipping (500g-1kg): $12.20 + Packaging & Handling Fee

Australia Post Calculated Postage/Shipping (1kg-3kg): $15.35ย + Packaging & Handling Fee

Australia Post Calculated Postage/Shipping (3-5kg): $18.50ย + Packaging & Handling Fee

Australia Post Calculated Postage/Shipping (5kg-22kg): $18.99 + Packaging & Handling Fee

These options will become available at checkout

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Can I send a parcel overseas?

Yes, although different postage rates apply for different countries/zones. Please contact info@originallollystore.com.au for specific rates.

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How long will my order take to be processed?

Usually 3-5 business days depending on stock and availability. If there is an issue with your order, one of our sweet team members will contact you!

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Can I track my order?

Yes, once the order has been posted we will provide you with a tracking number for your order.

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Can I orderย online and pick up in store?
Yes! Once you have placed your order our team will contact you to confirm pick-up location, date and time.

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Social Media

Where can I find out about specials and promotions?

Follow us on:

Facebook - The Original Lolly Store

Instagram - @theoriginallollystoreig

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Corporate/Custom Orders

For information regarding corporate or custom orders, please contact us at info@originallollystore.com.auย